Shipping Policy

We do our best to make sure all orders are delivered to our dear customers worldwide with safe packaging and in the shortest possible time! we have tried to write useful information about the estimated time of order delivery for you in the shortest line and by summarizing long explanations on this page.

Shipping Costs :

We offer free shipping on all orders

Shipping Methods:

We use trusted partners including USPS, Royal Mail, Canada Post, Australia Post, and other international logistics providers

Where Do We Deliver?

We are currently shipping products to United States And other countries that shows below.

Order Cutoff Time :

5:00 PM (GMT-05:00) Eastern Standard Time.

Delivery Time:

The total delivery time for your order is the sum of the handling time and the transit time. Please note that our estimated shipping timelines do not include handling or production time.

Handling time:

We take 1 - 2 Business Days as handling time before shipping the products and then we ship them between Monday - Friday, not including public holidays.

Transit Time:

Shipping times vary based on the delivery location. Here are our estimates:

Location                                     Transit Time
Australia                            6-8 business days
Austria                               5-7 business days
Argentina                       14-25 business days
Brazil                              12-25 business days
Canada                               6-8 business days
Czech Republic                 9-16 business days
Denmark                           7-12 business days
Finland                              8-15 business days
France                               6-15 business days
Germany                             4-8 business days
Greece                           12-15  business days
Hungary                           7-15 business days
Ireland                              7-15 business days
Italy                                 8-15  business days
Indonesia                         5-10 business days
Japan                                 4-7 business days
Luxembourg                    7-15 business days
Latvia                               7-15 business days
Kuwait                             7-15 business days
Mexico                           7-15  business days
Malaysia                         5-10 business days
Morocco                        7-15 business days
Netherlands                   7-15 business days
New Zealand                 7-15 business days
Norway                         7-15 business days
Nigeria                          7-15 business days
Poland                           7-15 business days
Portugal                        7-15 business days
Philippines                    5-10 business days
Qatar                            5-10 business days
Singapore                     7-12 business days
Slovenia                        7-15 business days
Slovakia                      13-20 business days
Saudi Arabia                 5-12 business days
Spain                             4-8  business days
South Africa                 7-15 business days
Sweden                       9-15  business days
Serbia                        10-15  business days
Switzerland                10-15  business days
Turkey                        13-18  business days
Thailand                     14-20  business days
UAE                              6-10  business days
United Kingdom          5-8 business days
United States               5-10  business days
Vietnam                       5-10  business days

 

Tracking:
Once your order has been shipped, your order comes with a tracking number allowing you to track it until it is delivered to you.When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within 25 days of receiving your shipping confirmation email, please contact us with your name and order number, and we will look into it for you. 


Order Cancellation:

1. To cancel an order, email us at support@casefeely.co.
2. You may cancel your order within 24 hours of placing it. If the order is canceled before it is shipped, no fees will be charged.
3. If the order has already been shipped, it cannot be canceled, or the buyer will be responsible for return shipping costs.

Change of Address:
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at support@casefeely.co

About Tax:

In seldom cases, orders may be charged the customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes. 


Contact information:

Email: support@casefeely.co

Phone: +86-15994729741

Office Address: Room 688, No.36 Yinshan Road, Nancheng Street, Dongguan, Guangdong 523953 China

Customer Service Hours: Monday to Friday, 9:00 AM to 5:00 PM (EST)